Send an email to Hello@LTConfections.com or text (586) 372-8089. Please include the following in your text/email: Picture of receipt, a brief explanation of why you'd like a refund and the best way to refund you (PayPal, Zelle, CashApp, Venmo or Check). We strive to provide the best customer experience to those who try our products. We always welcome feedback and want to make sure you have a great experience interacting with our products.